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Microsoft
MailboxNotEnabledForRESTAPI — Mailbox not enabled for REST API
Mailbox not in Exchange Online/inactive/soft-deleted.
Riposte solution
The user’s mailbox isn't available via the Graph API (perhaps it's an on-premises or inactive mailbox). Riposte cannot access such mailboxes because Microsoft Graph requires an Exchange Online mailbox. The only solution is to use a mailbox that is in Exchange Online or re-enable the mailbox. You should alert the user that their account isn't supported for this integration. In your application, you might remove or pause this account (via /accounts/{accountId}/pause) since it cannot be used.
Quick facts
- Provider
- Microsoft
- Endpoint / surface
- Microsoft Graph
- Status code
- 404
Why it happens
[On-prem mailbox; Inactive mailbox]
How to fix it
[Use Exchange Online mailbox; migrate or reactivate]