Features

Everything you need to ship inboxes, calendars, and scheduling inside your stack.

Riposte runs inside your infrastructure so you can tailor APIs, unify email and calendar data, embed scheduling flows, and operate with confidence from an admin portal built for trust teams.

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Customizable API Define resources, schema projections, and webhook policies tenant by tenant while keeping data residency in your control. Email sync Normalize Gmail, Microsoft 365, and IMAP mailboxes with deterministic IDs, attachment governance, and replayable events. Calendar sync Keep invites aligned across providers with timezone-aware models and instant attendee state changes. Scheduler Embed availability selection and booking confirmation flows that inherit your brand and business rules. Operations Give trust and support teams guardrails to monitor health, resolve issues, and audit every action.

Customizable API

Shape the API to match your product surface

Start from typed REST endpoints and tailor scopes, payloads, and webhook cadence for each tenant without forking the platform.

1 Expose only the endpoints your product needs with tenant- or workspace-specific scopes.
2 Map remote identifiers to your own models without duplicating migration work.
3 Control retention, webhook cadence, and replay windows per customer.

Config as code

Check resource selections and schema projections into Git so product, infra, and security review changes together.

Typed toolkits

Generate TypeScript, Python, and Go SDKs with pagination helpers and retry-aware clients from the same schema.

Email sync

Email that respects folder conventions

Riposte normalizes Gmail, Microsoft 365, and IMAP inboxes so messages, threads, and labels behave the same everywhere.

1 Two-way sync for messages, threads, and labels with deterministic IDs.
2 Handle attachment ingestion and encryption entirely inside your tenancy.
3 Tune fetch cadence to align with provider rate limits and customer SLAs.

Provider expertise

Inbox watchers adapt to Gmail push, Microsoft delta queries, and IMAP IDLE without custom glue code.

Compliance ready

Keep audit trails and redaction policies in the same Postgres cluster you already manage.

Calendar sync

Calendar that stays accurate across tenants

Unified event models ensure invites look the same no matter where they originate, with timezone-aware logic baked in.

1 Track events, attendees, and responses with timezone-aware start and end times.
2 Propagate updates instantly when guests accept, decline, or propose new times.
3 Mirror shared calendars and resource booking rules without leaking secrets.

Conflict detection

Availability windows respect working hours, holds, and buffers when you render free/busy.

Replay safety

Rebuild history for a single user or workspace without resending stale invites.

Scheduler

Scheduler components you can make your own

Prebuilt availability views drop into your product so customers can book without leaving your brand or workflow.

1 Embed booking widgets with theme tokens for colors, typography, and layout.
2 Orchestrate multi-participant scheduling with automatic time zone selection.
3 Guard against double booking using hold windows synced from provider calendars.

Customer journey aware

Start flows from API-generated booking links or trigger them from CRM workflows and playbooks.

Analytics ready

Emit lifecycle events for page views, slot selections, confirmations, and cancellations.

Operations

Admin portal built for trust & reliability teams

Give operators the tools to respond without shell access while keeping sensitive content inside your tenancy.

1 Monitor sync health with per-tenant status, retry queues, and SLA indicators.
2 Run safe manual actions such as resyncing a folder or replaying webhooks.
3 Delegate access with SSO-backed roles and audit trails for every action.

Incident friendly

Export session timelines and message metadata without exposing content outside your VPC.

Extensible

Add custom views for billing, support, or provisioning through the same component system.

Run Riposte in your cloud.

Deploy the platform in Kubernetes, ECS, or bare metal and keep every message and calendar event inside your security boundary.

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